Appointment Setter / Customer Service Representative

Job Description

REQUIREMENTS

• Excellent communication skills, both written and verbal.
• Strong customer service orientation and a friendly, engaging personality.
• Quick learner with the ability to grasp and convey technical information about services.
• Previous sales or customer service experience preferred, but not required.
• Proficiency in using CRM software and scheduling tools.
• Self-motivated, organized, and detail-oriented.

RESPONSIBILITIES

• Answering inbound calls and setting appointments for our sales team.
• Cold calling leads in our CRM to source and set new appointments.
• Educating potential customers about our painting services.
• Scheduling appointments and managing the appointment calendar to optimize estimator schedules.
• Maintaining accurate records of customer interactions and appointments using our CRM system.
• Following up with potential customers to secure appointments and convert leads into bookings.
• Collaborating with the sales and marketing teams to align efforts and promote our services effectively.
• Staying up-to-date on industry trends and company offerings to provide accurate information to customers.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#CrossChannelJobs #JobSearch
#CareerOpportunities #HiringNow
#Employment #JobOpenings
#JobSeekers
#FacebookLinkedIn