Analyst

Remote

February 6, 2026

Application ends: May 6, 2026

Job Description

JOB DETAILS

REQUIREMENTS

2–3 years progressive experience in business analysis, digital experience, IT, or related field
Experience conducting use case analysis, process documentation, or tooling evaluations
Experience working with enterprise SaaS platforms or digital workplace tools
Strong analytical and problem‑solving skills, with the ability to break down complex processes.
Skilled at translating business needs into functional and technical requirements.
Excellent communication, facilitation, and stakeholder‑management skills.
Proficient in evaluating digital tools, user workflows, and solution fit based on business context.
Demonstrated ability to work autonomously, prioritize effectively, and manage multiple concurrent efforts.
Comfortable engaging with a wide variety of stakeholders, including leadership, users, vendors, and technical partners.
Willingness to learn new technologies and adapt quickly to evolving business needs.

RESPONSIBILITIES

Identify, analyze, and document business use cases independent of tooling, focusing on clear problem statements, value, user impact, and measurable success criteria.
Conduct current‑state assessments and recommend whether needs can be met with existing tools before introducing new solutions.
Develop and maintain process flows, business requirements, and root‑cause analyses to support decision‑making and solution design.
Evaluate and compare enterprise tools and platforms to determine the best functional and strategic fit for business needs.
Identify gaps, redundancies, or misalignments in the current tooling ecosystem and provide migration or consolidation recommendations.
Partner with IT, product ownership, and business teams to build migration plans that promote scale, adoption, and long‑term maintainability.
Partner across the organization—upstream, downstream, and lateral—to gather insights, validate requirements, and align expectations.
Facilitate discussions with leadership, product teams, engineers, and end users to ensure shared understanding and support for recommendations.
Represent the team in vendor discussions, user groups, and steering committees without requiring escalation for routine decisions.
Create clear requirements documentation, process guides, decision summaries, and end‑user support materials as needed.
Assist with communication planning and onboarding content to ensure smooth adoption of new tools or processes.
Support internal training efforts by partnering with vendors and SMEs to plan and coordinate sessions.
Operates with limited direction; expected to independently determine approaches and drive initiatives to completion.