Admissions Advisor – Online

Job Description

REQUIREMENTS

• Experience in customer-facing roles (hospitality, retail, call center, or sales)
• Strong communication, relationship-building, and active listening skills
• Goal-oriented mindset with the ability to manage multiple priorities
• Passion for helping others succeed and achieving their goals
• Comfort with technology and learning new systems
• Associate or bachelor’s degree preferred (or equivalent experience)
• Proven success in a high-volume, customer-focused environment
• Strong organizational skills and reliability
• Ability to adapt to changing priorities and schedules; multi-tasking is a must!
• Comfortable sitting for long periods of time at a computer, managing high call and text volume

RESPONSIBILITIES

• Engage with prospective students via phone, email, and chat
• Guide individuals through the enrollment journey from initial inquiry to start
• Identify student goals and recommend programs aligned with their needs
• Deliver a personalized, high-quality experience built on trust and follow-through throughout the student’s first term.
• Participate in student development activities designed to promote student readiness, awareness, retention, and success.
• Pursue excellence by meeting and exceeding various key performance indicators, including individual and team enrollment goals
• Achieve individual performance goals in a collaborative, fast-paced environment
• Maintain accurate records of all communications and student progress

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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