Administrator

Job Description

REQUIREMENTS

• 12 years schooling or equivalent.
• Proven experience as an office administrator, office assistant or relevant role.
• Outstanding communication and interpersonal abilities.
• Excellent organizational skills.
• Familiarity with office management procedures and basic admin principles.
• Excellent knowledge of MS Office and office management software.

RESPONSIBILITIES

• Respond to and resolve crew queries via emails, calls, and walk-ins by providing accurate information, updating systems, escalating issues when required, and ensuring a professional and timely service experience.
• Track and maintain accurate records of applications, document expiries, and renewals.
• Coordinate with crew and internal departments on documentation processes, eligibility, and submission guidelines while ensuring compliance with data protection and company policies.
• Manage tasks by updating trackers, handling confidential reports, monitoring payment discrepancies, and overseeing the distribution and return of Cabin Crew corporate devices with proper accountability.
• Prepare detailed reports, highlight findings, and provide recommendations to enhance efficiency, accuracy, governance, compliance, and overall crew service processes.

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Apply by clicking on the “Apply Now” button below!

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