Administrative Assistant

Job Description

REQUIREMENTS

• Willingness to learn on the role
• Excellent communication and telephone manner, including –
• The ability to communicate effectively with members of vulnerable groups over the phone and via. email.
• Professional communication with partner organisations and maintaining relationships with providers, clients and external agencies.
• Competency with IT, in particular using Google Docs.
• Experience with billing platforms such as Simple Practice and Dr Chrono.
• Soft Skills: Problem-solving abilities, organization skills, attention to detail, and an empathetic communication style when speaking with clients experiencing mental health challenges.

RESPONSIBILITIES

• Answering phone calls
• Managing calendars
• Familiarity with the Google Docs platform and workflow
• Various IT tasks including –
• Drafting word documents for various internal and external purposes
• Maintaining databases and spreadsheets.
• Organising staff meetings and taking minutes.
• Taking Patient Payments
• Managing a busy email inbox effectively. This task involves keeping on top of incoming enquiries and correspondence, as well as sending and composing emails to –
• Patients
• Providers
• Partner organisations; including, but not limited to – our clients, third party insurance companies, and so on.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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