Administrative and Operations Coordinator

Job Description

REQUIREMENTS

• 2+ years of experience in administrative, operations, or similar role
• Proficiency in Google Drive and Microsoft Office
• Hands-on experience working in task management or operational workflow systems (Such as ClickUp or similar tools)
• Familiarity with Zapier or similar automation tools, including the ability to review existing automations, identify issues, and make edits as needed
• Exposure to basic AI and content tools or platforms, including ChatGPT, Claude, Canva and social media platforms a plus

RESPONSIBILITIES

• Manage assigned administrative tasks and automated operational workflows such as employee lifecycle workflows and project lifecycle tasks
• Monitor shared inboxes, internal requests, and task trackers
• Route inquiries appropriately and ensure timely responses
• Maintain organized electronic files, records, and documentation
• Track assigned tasks and ensure completion by set deadlines
• Update internal trackers, checklists, and documentation
• Run and maintain recurring operational processes, workflows, and routines
• Identify gaps, errors, or delays and elevate issues as appropriate
• Assist with cross-functional coordination on routine operational matters
• Provide scheduling, coordination, and logistical support as needed
• Support special projects, process clean-up, or documentation efforts
• Perform other duties as assigned to support business operations

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