Accounts Receivable Specialist

Job Description

REQUIREMENTS

• Strong written and verbal communication in customer service and negotiation
• Ability to prioritize tasks to meet deadlines with high quality work
• Attention to detail and strong organization skills
• Strong work ethic and self-motivated
• Microsoft Office experience
• Previous collections experience and a college degree are a plus.
• High School diploma is required.

RESPONSIBILITIES

• Research and places collection calls for specified past due accounts.
• Posts payments received from customers, accurately and timely.
• Resolves payment problems and discrepancies in a timely manner.
• Reconciles the cash receipts daily to ensure accounts are in balance and payments accounted for within the receiving and posting process.
• Answer inquiries from customers and company personnel regarding payment applications.
• Processes credit applications from new customers.
• Maintains accurate account information in billing software including addresses, phone numbers, contact information and account status.
• Locates and sends requested information to third party collection agencies or law firms on bad debt accounts.
• Monitors credit queues in billing software as needed.
• Provides administrative assistance to the credit manager and other members of the credit department.

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