Account Manager

Job Description

REQUIREMENTS

• Bachelor’s degree in Chemistry or Biology or other applied sciences fields or equivalent combination of education and experience.
• Full UK driving license.
• Proficient in English both written and oral.
• Computer proficiency in MS Office, CRM.
• Ability to travel to customer locations up to 80% including overnight travel.
• Demonstrate our client’s values – Integrity, Intensity, Innovation and Involvement

RESPONSIBILITIES

• Identifies and prioritizes new client opportunities and develops solution implementation and growth strategies.
• Increase share of wallet within existing accounts by identifying under penetrated areas, demonstrating CMD’s value proposition, designing the appropriate solution, and closure of opportunities.
• Leads and cultivates account relationships to drive expansion and renewals across the full CMD portfolio (analytical instruments, consumables, services); provides product assistance, consultation, and problem solving to customers as vital and expedites orders.
• Identifies, documents and confirms the best technology choice to meet the customer needs.
• Provides quotation, negotiates contracts and closes orders with end users as well as purchasing departments and supports all procurement processes.
• Applies data and metrics to develop and report on account development strategies and tactics.
• Adaptable to customers’ needs, as well as to conditions and trends that affect them and work independently to lead customer relationships.
• Expands current account penetration and share of wallet. Grows organically, broader and deeper with all primary products. Leverages cross-sell motions and activities.
• Leads direction for the territory; Develops sales strategies to meet plan and expand business within assigned territory; Maintains pipeline of opportunities to meet or exceed all quarterly sales objectives.
• Uses our client’s sales tools to effectively handle accounts, opportunities, pipelines and forecast in an accurate and timely manner.
• Maintains awareness of competitor and industry activity. Introduces new products and services as available.
• Leads partnership and coordination with (technical) sales-/ field application-/ lab application specialists to provide technical expertise
• Attends and runs technical business presentations, and when required, trade shows, user meetings and other customer events; Positively always represents our client throughout customer locations
• Exchanges of account information and Sales Leads within and across our client’s commercial divisions
• Works adeptly in a team selling environment engaging the best internal company resources to address customer challenges

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