Academic Sales Specialist

Job Description

REQUIREMENTS

• An in-depth understanding of the college and higher education application process
• Ability to assess a student inquiry and determine appropriate next engagement steps
• A clear understanding of how to build a rapport with potential students through effective communication, active listening, and respect
• Ability to assess potential concerns, answer questions, and make comprehensive financial recommendations based on a thorough understanding of student goals
• Advanced interpersonal and communication skills, with the ability to connect with people
• Capacity for guiding students and parents through challenging financial decisions
• Ability to guide students through application timelines and provide accurate and comprehensive program knowledge for potential investment
• Commitment to follow up with prospective students and families conscientiously and thoughtfully
• Excellent verbal and written communication through proactive outreach, regular updates, and prompt responses
• Desire to go above and beyond to ensure students are well-informed throughout the investment process
• Ability to think critically and quickly and utilize all resources effectively
• Self-motivated and able to work with a team to reach goals together
• Proven experience with high-stakes sales and services (preferably in higher education)
• Bachelor’s degree required (advanced degree preferred)
• Reliable internet access (fast enough for video conferencing)

RESPONSIBILITIES

• Evaluate inbound sales inquiries from prospective students and comprehensively answer questions regarding program offerings and services
• Maintain consistent contact and communication with families interested in learning more about our services via e-mail and telephone
• Set meetings with potential students or families to answer questions and establish an initial relationship for the foundation for investment
• Conduct daily consultative meetings with potential students and their families (typically by phone or video) to initiate engagement and provide guidance on educational pursuits
• Possess a clear understanding of how each service is implemented and carried out by our team of experts over the course of the service term
• Make customized and student-centric recommendations based on extensive conversations
• Convert recommendations into individualized program offerings for investment
• Maintain detailed records of student interactions and continued engagement over time
• Provide ongoing support post-investment and follow-up to ensure satisfaction and success
• Manage a continuous pipeline of prospective students who are inquiring about services
• Provide a high level of professional and personalized service that will consistently lead to word-of-mouth referrals

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