Career Services Advisor

Job Description

REQUIREMENTS

• Associate degree
• Ability to work in a high-powered, dynamic, energetic, and results-driven call center environment
• Demonstrated track record of success in past roles
• Stable employment record
• Exceptional communication, presentation, and interpersonal skills with the ability to establish rapport with a diverse customer base
• Ability to multi-task and handle a high-pressure environment with timeline pressures
• Committed, self-driven, with strong follow-up skills
• Comfortable working independently or in a team environment
• Able to support a diverse and inclusive work environment
• Fluent and able to professionally communicate in verbal and written English
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Skype and Microsoft Teams

Preferred :

• Bachelor’s degree
• More than 1 year of sales, staffing, long-line sales, or 3rd party logistics experience
• Experience in employment staffing, career services, out-placement services, or sales in the corporate sector
• Experience cold calling in a production driven environment
• Proven track record in professional sales or business development
• Past success in servicing customers in a people-oriented industry
• Experience with Zoho, Microsoft Dynamics, or a similar CRM system is preferred

RESPONSIBILITIES

Graduate Coaching:

• Influences and empowers students and graduates to find employment in their field of study and begin their healthcare careers.
• Manages a population of graduates and assist them in job placement in the Allied Healthcare field.
• Works with students and graduates to give them guidance on interview techniques, workplace expectations, resume best practices and more.
• Develops and implements plans to achieve student and graduate employment goals.
• Matches graduates to employer positions and maintain ongoing relationships with companies to ensure excellent customer satisfaction.
• Prepares for and facilitates graduate interviews with employers, including those with our national Corporate Alliance partnerships
• Maintains timely, compliant and accurate documentation and metric requirements on all activity related to UMA graduates, employers, job orders and interview results up to and including placement of graduates.
• Consistently meets or exceeds department metrics and quotas including talk time, interviews, hires and monthly goal of placed graduates.

Employer Outreach:

• Contacts hiring managers to create new job opportunities, interviews, hires, and placements.
• Develops and grows new and existing relationships within the healthcare industry to proactively discover future job opportunities for our graduates.
• Locates, engages and attracts prospective healthcare companies to form partnerships to secure employment opportunities in assigned marketplace with the goal of building and maintaining long-term relationships that yield placements for UMA graduates and future relationship building.
• Sources employment opportunities through our proprietary lead management tool with over a million leads, cold calling, email, fax and social media contact with decision makers and hiring managers.
• Influences lead outcomes and communicates with hiring managers using a consultative graduate-focused approach to understand their hiring needs.
• Ensures all paperwork is completed according to company, government, and accreditor standards.

Compliance:

• Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.
• Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.

Are you interested in this position?

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