Sales Account Manager
Job Description
REQUIREMENTS
- Proven experience in B2B ingredient sales (personal care, cosmetics, or adjacent industries preferred)
- Strong lead generation and business development capabilities
- Excellent communication, presentation, and interpersonal skills with the ability to engage technical and commercial stakeholders
- Strong customer service mindset with a solutions-oriented approach
- Creative problem-solving and strategic thinking ability
- Highly organized with strong time management and prioritization skills
- Self-motivated and able to work independently in a fast-paced, entrepreneurial environment
- Proven ability to develop new markets and manage long and complex sales cycles
- Persistent and results-driven with a strong ability to close deals
- Experience using CRM systems to manage pipeline and customer relationships
- Willingness to travel as required
RESPONSIBILITIES
- Manage the full sales cycle, from prospecting to presenting, sampling, and closing new business
- Establish and develop strong business relationships with new and existing personal care manufacturers, formulators, and brand owners to generate sales for Chinova’s ingredient solutions
- Research and identify prospective customers, assess technical fit, and determine commercial potential
- Develop and manage customer value plans to identify growth opportunities, share expansion, and strategic partnerships
- Educate clients on Chinova’s value proposition within personal care applications, including formulation benefits, stability, sensory impact, and clean-label positioning
- Collaborate closely with R&D and technical teams to support formulation trials, product validation, and customer-specific applications
- Address customer inquiries and concerns promptly and professionally, ensuring a strong service experience
- Stay current on personal care industry trends, regulatory developments, formulation innovations, and competitive ingredient technologies
- Maintain CRM records with detailed notes from customer interactions, project updates, sample shipments, technical feedback, and commercial opportunities
- Provide regular updates and pipeline reports to the VP of Sales, including account status and key developments
- Actively participate in industry trade shows, conferences, technical seminars, and networking events within the personal care and cosmetics sector
Are you interested in this position?
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