Social Media Community Manager

Application ends: September 7, 2026

Job Description

REQUIREMENTS

  • Fluent in English with excellent communication skills.
  • Experienced in social media management with a focus on community building.
  • Able to work independently with minimal supervision in a remote setting.
  • Responsive, adaptable, and capable of working under tight deadlines.
  • Proficient with the latest social media platforms and analytics tools.
  • Available to work in alignment with Eastern Standard Time (EST) business hours.

RESPONSIBILITIES

  • Actively manage and grow online communities across various social media platforms using engagement practices and community management skills.
  • Engage daily with the community, responding to comments, and participating in conversations to foster a positive environment.
  • Develop engagement strategies that increase interaction and brand loyalty.
  • Analyze community feedback and collaborate with the social strategy team to adjust campaigns accordingly.
  • Monitor trends in social media tools, applications, channels, design, and strategy.
  • Ensure an active and engaging presence on social media, including required availability on some weekends.
  • Report on key performance metrics, aiming for continuous improvement of engagement strategies.

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