Remote Sales & Customer Service Representative

Job Description

REQUIREMENTS

• Previous experience in customer service, sales, telemarketing, or call center environments.
• Excellent verbal and written communication skills.
• Comfortable making outbound cold calls.
• Strong organizational and follow-up skills.
• Ability to work independently in a remote environment.
• Proficiency with computers, CRM software, and web-based applications.
• Experience in trucking, transportation, tax services, or IRS filing is a plus but not required.

RESPONSIBILITIES

• Answer inbound customer calls, emails, and chat inquiries.
• Assist truck owners and businesses with the Form 2290 filing process.
• Make outbound calls to prospective customers and follow up with leads.
• Educate customers on Send2290 services and benefits.
• Maintain accurate customer records and notes in the CRM system.
• Schedule follow-up appointments and assist with customer onboarding.
• Meet monthly sales and customer satisfaction goals.
• Collaborate with team members to improve customer experience.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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