Weekend Call Confirmer
Job Description
REQUIREMENTS
- Strong negotiation skills with the ability to handle client questions confidently and effectively
- Proven experience in an administrative role preferably with inside sales background
- Proficiency with CRM software
- Experience with sales automation technologies, telemarketing, outbound calling, and deal closing strategies
- Excellent communication skills in English, both verbal and written, with a focus on clear client interaction
- Familiarity with call center operations, sales technology adoption, and sales automation tools
- Ability to perform warm calling with a friendly yet professional approach in a fast-paced environment
RESPONSIBILITES
- Make outbound calls to schedule and confirm appointments
- Engage with clients using consultative selling techniques to clarify needs and provide pertinent information
- Utilize CRM software to log call details, update client records, and track confirmation statuses
- Collaborate with sales teams to ensure smooth operations and follow-up actions
- Oversee the company’s calendar
- Maintain professionalism and positive communication during all interactions, ensuring a warm and engaging caller experience
- Document call outcomes accurately in the CRM system and escalate unresolved issues as needed
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