UKG Ready Client Service Representative

August 20, 2026

Job Description

REQUIREMENTS

  • Experience in payroll, HRIS, timekeeping, or client service
  • Strong communication and customer support skills
  • Ability to troubleshoot system issues and learn workflows quickly
  • Organized, detail-oriented, and able to manage multiple tasks
  • UKG Ready experience preferred / required.

RESPONSIBILITES

  • Serve as the main contact for client inquiries in UKG Ready
  • Troubleshoot system issues and provide accurate, timely solutions
  • Assist with timecards, employee changes, reporting, and routine tasks
  • Document all client interactions in the ticketing system
  • Collaborate with payroll, HR, and implementation teams
  • Provide basic client training on system features

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