Trip Assistant 

Job Description

REQUIREMENTS

• Strong organizational skills and comfort juggling several moving pieces at once
• Clear, professional phone and written communication
• A calm, solutions first approach when plans change on short notice
• Comfort booking travel (hotels, rental cars, airline tickets) both online and by phone
• Availability for occasional evenings or weekends to support active trips
• Prior experience in aviation, travel coordination, hospitality, or concierge services is a plus, but not required
• Bilingual English/Spanish is a plus

RESPONSIBILITES

• Arrange hotel accommodations for pilots on overnight and multi day trips
• Coordinate rental cars for crew at destination airports
• Order and confirm catering for passengers on scheduled flights
• Arrange ground transportation for passengers with specific needs (accessible vehicles, larger groups, private car service, and similar requests)
• Book commercial airline tickets for pilots positioning to and from the aircraft
• Coordinate with FBOs on aircraft related services, such as fuel, parking, hangar space, and handling
• Stay in direct communication with pilots to confirm trip details and handle changes as they come up, including last minute ones
• Track bookings, confirmations, and related expenses accurately
• Rebook or adjust arrangements quickly when flights are delayed, cancelled, or plans change

Are you interested in this position?

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