Travel Customer Service Representative

Job Description

REQUIREMENTS

• Previous customer service experience (travel industry experience is a plus)
• Strong communication and interpersonal skills
• Excellent problem-solving abilities
• Organized and detail-oriented
• Comfortable using computers, booking systems, and social media platforms
• Passion for travel and helping others

Preferred :

• Experience with travel booking platforms (e.g., Expedia, Amadeus, etc.)
• Sales or upselling experience
• Ability to multitask in a fast-paced environment,

RESPONSIBILITIES

• Respond to customer inquiries via phone, email, and social media in a timely and professional manner
• Assist clients with booking travel arrangements (flights, hotels, packages, excursions)
• Resolve customer issues and provide solutions with a positive attitude
• Maintain accurate client records and booking details
• Provide recommendations and travel advice tailored to client needs
• Follow up with clients before and after trips to ensure satisfaction
• Collaborate with team members to deliver excellent service,

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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