Travel Agent and Consultant

Job Description

REQUIREMENTS

• Proven experience in sales, customer service, or hospitality roles within the travel industry.
• Strong knowledge of popular destinations, hotel operations, and hospitality standards.
• Excellent communication skills with the ability to listen actively and articulate options clearly.
• Proficiency in travel planning software and booking platforms; familiarity with global distribution systems (GDS) is a plus.
• Demonstrated ability to handle multiple bookings efficiently while maintaining attention to detail.
• Passion for travel coupled with a positive attitude and energetic approach to client engagement.
• Ability to work independently as well as part of a collaborative team environment.

RESPONSIBILITIES

• Collaborate closely with clients to understand their travel preferences, budgets, and desired experiences to create customized itineraries.
• Provide expert advice on destinations, accommodations, transportation options, activities, and travel documentation requirements.
• Book flights, hotels, rental cars, tours, and other travel services using industry-leading booking systems.
• Offer ongoing support before, during, and after trips to resolve issues promptly and ensure customer satisfaction.
• Stay informed about the latest travel trends, hotel offerings, and hospitality services to provide up-to-date recommendations.
• Assist clients in navigating visa processes, travel insurance options, and health & safety protocols.
• Promote additional services such as travel insurance sales or premium packages to enhance client experiences.

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