Travel Agent / Advisor

Job Description

REQUIREMENTS

• 3+ years as a travel advisor or agent with your own client book, independent or host agency affiliated
• Currently or recently practising
• Experience serving US clients or the US market
• Comfortable writing at length and being precise about timing and rules
• Available for 8-12 hours of focused work over a 7-10 day window

RESPONSIBILITES

• Choose one recurring task from your own work that spans days to months for example, taking a client from first inquiry through a fully booked multi-leg itinerary and post-trip follow-up)
• Complete a structured online form documenting that task end to end, at a level of detail where someone who has never done the job could follow it
• Cover the specifics: exact thresholds, scoring criteria, escalation paths, message channels, tool access, failure modes
• This is expected to take approximately 10 hours of total time and can be completed in multiple sittings.
• If you do well, you may be extended to provide multiple such submissions.

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