Temporary Certification Specialist

Job Description

REQUIREMENTS

• Proficient in Microsoft Suite including Office 365, Excel, and PowerPoint.
• Organized and careful about
• time management.
• Outstanding verbal and written communication skills.
• Own laptop or desktop computer equipped with an HD webcam. (2 monitors recommended)
• Fast and stable internet connection.
• Headset fitted with a microphone.
• Technological
• Proficiency.
• Hours vary depending on client needs. Must be available nights and weekends as needed.
• Always maintain a professional environment.
• A well-lit, distraction-free environment.

RESPONSIBILITES

• Present and convey information from our client’s clients to the independent contractors in a live virtual environment.
• Co-facilitate certification groups.
• Complete daily roll-ups to Operations on the progress of the class.
• Consistently collaborate with campaign managers on content to ensure that client’s policies and procedures are up to date.
• Create and update content to be used in Certification.
• Get feedback from independent contractors to identify trends.
• Host refreshers to keep independent contractors up to date on client’s policies, products, procedures, etc.
• Implement and evaluate existing techniques used for certifying independent contractors.
• Meet with contractors 1 x 1 when they are behind on certification content.
• Help new contractors in their first 1-2 weeks of service after completing certification.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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