Technical Lead

Job Description

JOB DETAILS

REQUIREMENTS

RESPONSIBILITIES

• Serve as primary point of contact for volunteer inquiries
• Coordinate onboarding and orientation of new volunteers
• Maintain volunteer database and track engagement
• Support scheduling and communication for volunteer activities
• Assist in developing volunteer materials and updates
• Monitor and respond to general MLF information emails
• Check and return voicemail messages as needed
• Route inquiries to appropriate staff or board members
• Track and respond to supporter and partner requests
• Maintain organized digital filing systems
• Assist with document preparation and internal systems management
• Support preparation and scheduling of social media posts
• Monitor and respond to social media comments and messages
• Flag urgent or sensitive issues to leadership
• Assist in drafting short updates or content as requested
• Prepare materials for weekly leadership updates
• Assist with board meeting preparation (agenda packets, formatting, scheduling)
• Support note-taking and follow-up tracking as needed
• Process PayPal donations and track online contributions
• Log and scan mailed donations and correspondence
• Support reconciliation tracking and basic reporting
• Assist with state charitable registration compliance tracking
• Maintain records for audits and regulatory filings

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