Supplier Governance Manager

Job Description

REQUIREMENTS

• A degree qualification is required.
• Clinical research experience in biopharmaceuticals, biotechnology, pharmaceutical, or contract research organization environments is required.
• Knowledge of Good Clinical Practices, FDA regulations, and international regulatory guidelines is required.
• Experience with clinical research suppliers, including full-service or functional service provider models, contract research organizations, site management organizations, patient recruitment, data management, or clinical trial technology is required.
• Strong project management, process improvement, and metric tracking skills are required.
• Experience working in a global, matrix organization is required.
• Proficiency in meeting management best practices is required.
• Strong interpersonal, organizational, and collaboration skills are required.
• Advanced computer literacy, a proactive mindset, the ability to manage and influence stakeholders, and the ability to work autonomously are required.

RESPONSIBILITES

• Lead governance, oversight committees, and performance reviews for functional service providers and contract research organizations.
• Monitor supplier performance through key performance indicators and metrics, provide feedback, and drive corrective actions when needed.
• Identify, assess, and manage supplier risks, ensuring timely escalation and resolution of issues.
• Partner with internal stakeholders and suppliers to optimize service delivery and support clinical trial execution.
• Support supplier selection, qualification, onboarding, and development activities.
• Drive process improvements, standardization, and adoption of best practices across our client and supplier organizations.
• Ensure supplier oversight activities are documented in compliance with our client’s processes and Good Clinical Practice requirements.
• Contribute to cross-functional initiatives and special projects that enhance supplier governance and operational effectiveness.

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