Store Manager

Job Description

REQUIREMENTS

• High school education or equivalent preferred.
• Minimum two years of experience as an Assistant Store Manager with a successful track record in driving sales and profit results.
• Proficient in business English (written and verbal) and possess strong computer skills, particularly in Outlook, Excel, and SAP.
• Ability to perform physically demanding tasks, including standing for extended periods and some heavy lifting

RESPONSIBILITIES

People Development / HR

• Network and support recruiting, hiring, developing, and retaining high-quality management and associates for store profile and succession planning.
• Lead by example in training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and customer service.
• Organize weekly staff meetings and daily briefings to review store performance, communicate company goals, and set new store procedures and performance targets.

Customer Experience / Sales

• Ensure excellent customer service is prioritized by consistently executing the Customer Experience through regular assessments, coaching, and follow-up with the team.
• Maintain visibility and lead by example on the selling floor to assist customers and support all selling functions.
• Implement visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.

Drive Sales & Profitability

• Meet or exceed profitability expectations for the store in terms of sales, payroll, shrink, and conversion rates.
• Create and execute strategies to maximize store sales and control expenses.

Operational Effectiveness

• Control company assets by adhering to loss prevention measures, consistent management of inventory, stock movements, sales, returns, exchanges, and store maintenance.
• Execute and comply with all company policies and store procedures consistently.

Are you interested in this position?

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