Sr. Product Manager
Job Description
REQUIREMENTS
- Bachelor’s degree or equivalent combination of education and directly related experience.
- 5+ years of directly related product management or product development experience, preferably in valuation, appraisal, mortgage technology, real estate data, lending technology, or another regulated workflow environment.
- Experience owning complex enterprise products or workflows from discovery and requirements through delivery, launch, and ongoing optimization.
- Experience partnering with Engineering and cross-functional teams in highly matrixed environments and influencing outcomes without direct authority.
- Strong product judgment and the ability to define strategy, establish priorities, make tradeoffs, and connect roadmap decisions to customer and business outcomes.
- Ability to quickly understand complex valuation, appraisal, review, compliance, and operational workflows and translate them into product opportunities and requirements.
- Comfort discussing APIs, XML/MISMO, schemas, rules engines, integrations, cloud platforms, data flows, and architecture dependencies with technical teams.
- Ability to distinguish customer needs and underlying problems from requested solutions, synthesize feedback, and make disciplined product decisions.
- Strong capability in problem statements, product requirements, user stories, acceptance criteria, workflow definition, MVP scoping, and release prioritization.
- Demonstrated ability to align Product, Engineering, QA, Support, Operations, Sales, and leadership around shared outcomes in a highly matrixed environment.
- Clear, concise communicator who can explain complex concepts, decisions, risks, and tradeoffs to technical, operational, customer, and executive audiences.
- Uses qualitative and quantitative data to assess product performance, understand root causes, evaluate alternatives, and measure outcomes.
- Forward-thinking and adaptable; able to manage near-term delivery needs while maintaining a coherent long-term product direction.
- Understands customer value, competitive positioning, financial considerations, adoption, operational impact, and resource constraints when making product decisions.
- Proven ability to drive complex initiatives through ambiguity, manage dependencies and risks, maintain stakeholder alignment, and follow through on commitments.
- Builds trust with customers, manages expectations effectively, solicits meaningful feedback, and balances individual requests against scalable product strategy.
Preferred
- Direct experience in appraisal, valuation, appraisal management, collateral risk, or residential mortgage technology.
- Working knowledge of UAD 3.6, UCDP/EAD, MISMO, appraisal XML, or comparable industry data standards and validation frameworks.
- Experience with rules engines, compliance/review platforms, automated decisioning, workflow automation, or AI-enabled product capabilities.
- Experience modernizing or migrating legacy applications, forms, or workflows into cloud-based platforms.
- Experience with API-driven products, enterprise integrations, structured data, schemas or shared platform services.
RESPONSIBILITES
- Lead product strategy, roadmap development, and prioritization for valuation and appraisal technology products, balancing customer needs, regulatory obligations, platform dependencies, and business outcomes.
- Own product discovery from problem definition through delivery, including stakeholder research, workflow analysis, market assessment, requirements development, release planning, adoption, and continuous improvement.
- Translate complex appraisal and valuation workflows – including data collection, review, quality control, risk, delivery, and exception handling – into scalable product capabilities and clear requirements.
- Define and prioritize capabilities supporting appraisal data standards and compliance, including UAD 3.6, UCDP/EAD, MISMO/XML structures, validation requirements, and applicable lender, investor, and GSE guidance.
- Partner with Engineering, Architecture, BSA, and QA teams on products that rely on APIs, schemas, integrations, rules engines, shared platform services, and structured data; provide business clarity without requiring developer-level implementation expertise.
- Lead product work involving business rules, automated review, findings, decisioning, AI-assisted workflows, and other capabilities that improve quality, consistency, speed, and operational efficiency.
- Drive legacy-to-modern product migration decisions, including capability rationalization, gap identification, sequencing, customer transition considerations, and definition of what should migrate, change, or retire.
- Manage dependencies across shared products and platform components, working with peer Product Managers and Engineering leaders to understand impacts, sequence work, and make transparent prioritization tradeoffs.
- Work directly with lenders, servicers, investors, appraisal professionals, enterprise clients, and internal business partners to understand pain points, validate proposed solutions, and incorporate feedback into roadmap decisions.
- Conduct competitive and market analysis across appraisal technology, valuation platforms, review solutions, AMCs, property data providers, and mortgage/fintech products to identify opportunities for differentiation and innovation.
- Use product, operational, quality, support, and customer data to evaluate product health, measure outcomes, identify recurring issues, and guide continuous improvement.
- Partner with Sales, Client Success, Support, Operations, and Marketing as a product subject-matter expert for customer discussions, demos, pilots, implementation planning, positioning, and launch readiness.
- Communicate product direction, decisions, risks, dependencies, and progress clearly to executive and cross-functional stakeholders, and serve as a credible product advocate throughout the product lifecycle.
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