Service Renewals Specialist

Job Description

REQUIREMENTS

• UAE National
• Degree in Business Administration, Finance, Accounting, Logistics, or Procurement
• 1-5 years of experience within the IT industry
• Experience working with IT distributors and vendors
• Proficiency in Microsoft Office and strong calculation skills for renewal figures
• Arabic reading and writing skills are an advantage
• Strong organizational, problem-solving, and teamwork skills

RESPONSIBILITIES

• Manage commercial and administrative tasks related to information security service contracts and renewals
• Create, document, and process service contracts to ensure timely renewals
• Partner with the Business Development team to provide information required for contract closing
• Identify upselling and cross-selling opportunities within existing business contracts
• Maintain accurate customer, asset, and contract information in SharePoint
• Assist in obtaining quotations from vendors and suppliers
• Support the preparation of proposals and contract drafts for customers

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