Service Engineer

Engineer

Dubai

June 26, 2026

Application ends: September 24, 2026

Job Description

REQUIREMENTS

Education: Bachelor’s degree
Job Specific Skills: Hands-on experience with Labratory equipment, Strong exposure to areas such as Histopathology, Microbiology, or Molecular Diagnostics, Strong IT troubleshooting skills for Labratory equipment, Servicing, Maintenance, Time Management
Experience: 3+ years of experience
Additional details:
- Candidate should be willing to move to Company Visa
- Candidate are preferred to be based in UAE

RESPONSIBILITIES

Preventive Maintenance:

§ Develop and implement a regular and timely preventive maintenance plan in accordance with Health Authority and Quality Control policies and regulations.

§ Ensure that all machines undergo scheduled preventive maintenance

Machine Installation:

§ Installation of all the products trained on.

§ Arrange pre-installation requirements for free commitment or local supply of Instrument ordered.

§ Ensure proper installation of machines to prevent any issues for the customer.

Machine Breakdowns:

§ Perform timely corrective actions in response to breakdown calls.

§ Coordinate the prompt delivery of received spare parts.

Sales:

§ Promote and sell service contracts for various products managed.

§ Foster strong customer relationships.

§ Meet the annual revenue target.

Application:

§ Provide support to Lab Technicians with any application-related tasks as required.

Trainings:

§ Participate in training sessions as scheduled or required.

Administrative:

Ensure the timely submission of weekly reports.
Assist the service coordinator in preparing Health Authority and Quality Control documentation for new installations.
Maintain and update the instrument database.
Collaborate with the Sales team to provide technical information and coordinate pre-installation site visits.
Share relevant sales leads or information with the Sales team.

Reports: