Senior Product and Technical Service Technician
Job Description
JOB DETAILS
REQUIREMENTS
- Diploma (or equivalent) in Air-Conditioning & Refrigeration Field
- 3 – 5 years of working experience in the HVAC industry / field / VRF system
- A valid driving license is a plus
- Knowledge of Principles and practices of HVAC equipment’s maintenance and repair inline with industry practices & manufacturer’s guidelines
- Hazard & Safety practices and procedures used in installing, repairing & maintaining HVAC equipment and MSDS sheets
- Overall understanding & practices of tools utilization & management
- Preparation & filling of inspection reports / Technical reports
- Overall understanding & complying with quality management practices as per company standards & any other applicable quality standards
- Good English knowledge in terms of speaking, writing, reading & listening
- Communication & inter-personal skills, team player & customer oriented
- Basic understanding & knowledge in Metal sheets, electrical, carpentry & Building Automation controls
RESPONSIBILITIES
- Follow standard processes to accomplish tasks (Understand & follow oral and written directions)
- Essential Task Description: (daily tasks and duties) including daily timesheet
- Attend & complete assigned tasks within assigned time to the best ability and ensure quality services & customer satisfaction. Leave site clean & neat
- Keep customer informed with the task nature & progress upon site arrival & prior leaving work site. Share outstanding issues & suggested enhancements / recommendations
- Fill up Job Completion Certificate / Job Card / EH&S site surveys
- Inspect air-conditioning units to ensure efficient operation & diagnose mechanical and electrical malfunctions and make recommendations
- Make estimates of labor hours & materials required
- Possess basic knowledge of computers and cell phone apps
- Repair and replace damaged parts
- Work independently in the absence of supervision
- Adjust and maintain internal electrical and electronic control systems; cleans coils, blowers, checks motors, and belt tensions
- Installation inspection and commissioning and troubleshooting of VRF system
- Recognize safety hazards commonly found in HVAC operations, and identify and implement appropriate controls to ensure safe work
- Identify situations that require escalation or elevation to Supervisor or Manager for guidance or need to request additional support
- Performs additional duties and responsibilities as required
- Recognize and identify potential risks and hazards associated with performing all work-related duties safely
- Attend regular (EH&S / Technical) Trainings & meetings
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