Senior KYC Investigator – Ongoing Due Diligence

September 17, 2026
Application ends: December 16, 2026

Job Description

REQUIREMENTS

  • Have 3 – 5 years of experience related to KYC, Risk Investigations, AML, or Sanctions
  • Have 2+ years of experience building programs or processes
  • Be a highly motivated self-starter, comfortable working within a high risk environment under minimal supervision
  • Have a strong understanding of Financial Services (or any other highly regulated) environments
  • Have experience in managing customer-facing queues to support excessive caseloads and/or handle customer escalations as required
  • Have experience with KYC Verification Software (such as Alloy, MidDesk, Socure, etc) 
  • Love problem solving and making teams, products, and processes more efficient
  • Be curious about the US banking system, startups, and ecommerce companies

RESPONSIBILITES

  • Lead the development and implementation of new operational processes, creating comprehensive procedures to support BPO outsourcing and execution
  • Partner cross-functionally with Compliance, BSA, Product, Risk Strategy, and other teams to enhance our client’s ongoing due diligence program and drive operational efficiency through data and technology
  • Continuously refine and standardize desktop procedures for various KYC workflows to improve operational efficiency, accuracy, and regulatory compliance
  • Support complex KYC Refresh and related workflow cases as needed to ensure accurate and consistent execution
  • Identify opportunities to reduce unnecessary case volume by proposing auto-clearing logic
  • Maintain and enhance metric dashboards to monitor control performance, remediation status, and operational effectiveness

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