Senior Account Manager

Job Description

REQUIREMENTS

• 6+ years of experience in Sales or Account Management with a track record of managing complex accounts
• 4+ years of experience in the tech industry (travel tech preferred)
• Proven experience working within the Middle East and/or Africa markets
• Fluency in both English and Arabic (written and spoken)
• Strong analytical and commercial acumen with comfort managing KPIs and performance data
• Excellent stakeholder management and communication skills
• Valid driver’s license

RESPONSIBILITIES

• Manage and grow a portfolio of strategic accounts across the Middle East and Africa
• Build and maintain long-lasting relationships with senior stakeholders and C-suite executives
• Lead strategic account planning, including quarterly business reviews (QBRs) and joint business plans
• Identify and execute growth initiatives from ideation through to implementation and KPI tracking
• Collaborate with cross-functional teams such as Operations, Marketing, and Product to remove execution blockers
• Troubleshoot partner technical and operational issues, including connectivity and API integrations
• Negotiate commercial improvements including commission, pricing, and promotional alignment
• Use AI-enabled tools to improve account planning and the quality of insights shared with partners

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