Self Pay Representative

Job Description

REQUIREMENTS

• High School Diploma or GED.
• Passing score and certificate of required language issued by approved language testing vendor
• Ability to interpret to assist patients

Preferred

• Prior experience in collections, customers service or call center
• Knowledge of general medical billing and insurance

RESPONSIBILITIES

• Works out of an automated predefined que, calling patients to discuss balances due and payment options
• Provides high level insurance and patient responsibility education
• Negotiates with patients to resolve their financial liability and educates on availability of financial assistance
• Establish payment plans within guidelines
• Process credit card payments
• Responsible for meeting productivity and quality measure set
• Document accounts accurately in the EMR (Epic).

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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