Scheduling Coordinator

Job Description

REQUIREMENTS

– Previous scheduling or staffing experience (home care, healthcare, or medical office preferred).

– Excellent communication and customer service skills.

– Strong organizational and time-management abilities.

– Ability to multitask and prioritize in a fast-paced environment.

– Proficiency with Microsoft Office and scheduling software.

– Experience with electronic scheduling systems is a plus.

– Reliable, professional, compassionate, and detail-oriented.
Preferred
– Experience working in a home care agency or healthcare environment.

– Knowledge of caregiver scheduling and client care coordination.

– Ability to build positive relationships with caregivers and clients.

RESPONSIBILITIES

• Create and maintain caregiver schedules.
• Match caregivers with clients based on skills, availability, and client preferences.
• Fill open shifts and respond to last-minute call-offs.
• Communicate schedule changes promptly to caregivers and clients.
• Maintain accurate scheduling records and documentation.
• Coordinate new client starts and caregiver assignments.
• Monitor attendance and follow up on missed or late shifts.
• Assist with caregiver onboarding and orientation scheduling.
• Answer incoming phone calls and provide exceptional customer service.
• Work closely with the management team to ensure quality care and staffing needs are met.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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