Sales Operations Specialist

Job Description

REQUIREMENTS

• Bachelor’s degree in Business, Communications, Marketing, or a related field.
• 3–5 years of experience in Sales Operations, Revenue Operations, or Business Development Operations.
• Advanced HubSpot administration skills, including pipeline management, workflows, and reporting.
• Proven experience working within professional services, consulting, or similar environments.
• Strong data management skills with the ability to create accurate dashboards and maintain CRM integrity.
• Excellent organizational skills and a high level of attention to detail.

Preferred

• HubSpot Certification.
• Experience in GRC, compliance, or regulatory advisory sectors.
• Experience supporting Senior Leadership Team (SLT) level reporting.
• Experience working within multi-service-line organizations or exposure to the GCC market.

RESPONSIBILTIES

• Serve as the operational engine for the business development function, ensuring pipeline integrity and reporting accuracy.
• Manage inquiry triage, qualification, and routing to ensure all leads are acknowledged within SLA.
• Govern the Lead and Deal pipelines by enforcing stage definitions, exit criteria, and data hygiene.
• Coordinate proposal workflows, managing inputs from subject matter experts and ensuring timely, error-free delivery.
• Maintain and optimize HubSpot sequences, workflows, and automation to drive process efficiency.
• Produce daily and weekly reporting, including SLT dashboards and forecast views, to support strategic decision-making.
• Monitor follow-up cadences and escalate SLA breaches to ensure no opportunities are lost.
• Identify cross-sell opportunities and coordinate smooth handovers from sales to delivery teams.

Are you interested in this position?

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