Sales Operations Manager

Job Description

REQUIREMENTS

• 7+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a similar role supporting a sales, business development, or account management organization
• Strong analytical skills and advanced proficiency in Google Sheets and/or Excel
• Demonstrated experience building sales reporting, dashboards, and performance measurement frameworks (hands-on experience with a professional CRM system preferred)
• Strong communication and stakeholder-management skills, with the ability to partner effectively across Account Management, Finance, Product, Analytics, and leadership
• Comfortable operating in an ambiguous, fast-moving, zero-to-one environment and building processes where little infrastructure exists today
• Familiarity with cohort analysis, LTV, CAC, retention, and other marketplace or customer-growth metrics

Preferred :

• Experience in a marketplace, e-commerce, or two-sided platform business; experience in collectibles or trading cards is a plus
• Experience with data visualization tools such as Lightdash, Looker, Tableau, or similar
• SQL proficiency and comfort working directly with a data warehouse
• Familiarity with cohort analysis, LTV, CAC, retention, and other marketplace or customer-growth metrics
• Experience or exposure to customer loyalty programs
• Experience as an early operations hire or building a Sales/Revenue Operations function within a growing team

RESPONSIBILITES

• Build and maintain dashboards and reporting that give the team visibility into pipeline, account performance, key business trends, and growth opportunities
• Establish consistent processes for forecasting, pipeline management, performance measurement, and business health reporting
• Support the implementation and ongoing administration of our CRM, including reporting, workflow design, data structure, and adoption across the team
• Improve and help scale the operational workflows supporting seller and partner onboarding
• Own sales data quality and reporting accuracy across our commercial systems
• Identify opportunities to improve processes, automate manual work, and make the commercial organization more efficient as it scales
• Support the Marketplace operating cadence, including business reviews, QBRs, planning, and cross-functional reporting in partnership with Finance and Analytics

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#CrossChannelJobs #JobSearch
#CareerOpportunities #HiringNow
#Employment #JobOpenings
#JobSeekers