Retail Sales Representative

Job Description

REQUIREMENTS

• High School Degree.
• 1-2 years of retail sales experience.
• Good verbal communication skills.
• Ability to perform some heavy lifting and stand for a minimum of 8 hours.

RESPONSIBILITES

Sales and Customer Service

• Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Provide a high level of customer service at all times, both internal and external, by being aware of the product categories and being able to assist and advise customers in a professional manner.
• Create a positive first impression for the customer through an energetic attitude and adhering to the dress code.
• Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• Provide customers with current and relevant information about the product.
• Provide quality service in the fitting rooms, follow up with customers in a timely manner, and attempt to add on to the sale.

Operational Duties

• Assist the Store Manager with day-to-day store operations, including opening, closing, and other security aspects.
• Run the store in the absence of the Store Manager if required.
• Train new staff on the Point of Sale (POS) operation and be responsible for corrective action at the POS.
• Ensure compliance with in-store procedures regarding pricing and ticketing to protect against loss from incorrect pricing.
• Provide efficient service at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.
• Participate in and attend all store meetings and other related functions.
• Participate in all inventories and perform housekeeping duties as required.

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