Retail Account Manager

Job Description

REQUIREMENTS

• 6–10+ years of experience in B2B solution selling.
• Proven track record in closing complex, multi-year contractual deals.
• Strong understanding of enterprise buying processes, RFPs, and procurement models.
• Experience engaging senior customer stakeholders such as IT Heads, CIOs, and Procurement Leaders.

RESPONSIBILITIES

• Build, develop, and sustain strong executive-level relationships with key retail partners.
• Lead joint business planning to support long-term growth and portfolio expansion.
• Position the One HP portfolio—including PCs, Print, Collaboration, Software, and Services—as integrated solutions.
• Develop and execute account strategies to achieve revenue, mix, and portfolio penetration targets.
• Identify opportunities for upsell and cross-sell across HP categories to increase total account value.
• Monitor consumer electronics trends and competitive activity to inform account strategy.
• Serve as the primary escalation point for retail partner issues to ensure timely resolution.

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