Remote Healthcare Call Center Representative
Job Description
REQUIREMENTS
- Successfully complete customer service assessment & typing test on a computer (not compatible with mobile devices).
- High school diploma, GED, or college degree.
- Must have 6 months of customer service experience.
- Complete a mandatory paid training program with 100% attendance.
- Successful completion of a background check is required for this position.
RESPONSIBILITIES
- Manage a steady, high volume of incoming calls from customers.
- Computer navigation experience is necessary.
- You will navigate multiple computer systems at a time while speaking with customers and solving issues by phone.
- You must be at your desk for the duration of your shift (other than scheduled breaks and lunch).
- Receive back-to-back calls in a fast-paced environment for your shift.
Are you interested in this position?
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