Enrollment Representative
Job Description
REQUIREMENTS
- Bachelor’s Degree Preferred.
- Has access to designated work from home office space with reliable high-speed internet OR, if hired for a specific campus, ability to report to designated campus 4-5 days a week for a full-time schedule.
- Exceptional verbal and written communication skills required.
- Proficient computer skills required, including experience with Microsoft Office programs.
- Ability to prioritize and multitask in a fast-paced environment.
- Eager to learn, retain, and implement new information.
- Requires the ability to work a flexible schedule, weekends, and evenings to accommodate student, departmental and company’s needs.
RESPONSIBILITIES
- Proactively contact and respond to prospective students via telephone, email, and SMS with the use of a contact strategy.
- Assess and qualify prospective student through prequalification or interview to determine if Chamberlain University’s programs meet the academic and professional needs of the prospective student.
- Assist the applicant through the enrollment process by collaborating with other departments to ensure positive application progression, student satisfaction and success.
- Ability to establish rapport and build relationships via phone in a high-volume environment.
- Remain compliant with standards and policies of the University while operating in a student-centric environment.
- Ability to adjust and adapt quickly to change and implement updates accordingly.
- Work in a team environment and represent Chamberlain’s culture of care while supporting new student enrollment goals.
- Exemplify Covista values (Teamwork, Energy, Accountability, Community, Heart) throughout all day-to-day interactions.
- For those hired at a specific campus, host campus events for prospective students/applicants, attend local community events, and promote the university.
- Performs other duties as assigned.
- Complies with all policies and standards.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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