Enrollment Representative

July 7, 2026
Application ends: October 5, 2026

Job Description

REQUIREMENTS

  • Bachelor’s Degree Preferred.
  • Has access to designated work from home office space with reliable high-speed internet OR, if hired for a specific campus, ability to report to designated campus 4-5 days a week for a full-time schedule.
  • Exceptional verbal and written communication skills required.
  • Proficient computer skills required, including experience with Microsoft Office programs.
  • Ability to prioritize and multitask in a fast-paced environment.
  • Eager to learn, retain, and implement new information.
  • Requires the ability to work a flexible schedule, weekends, and evenings to accommodate student, departmental and company’s needs.

RESPONSIBILITIES

  • Proactively contact and respond to prospective students via telephone, email, and SMS with the use of a contact strategy.
  • Assess and qualify prospective student through prequalification or interview to determine if Chamberlain University’s programs meet the academic and professional needs of the prospective student.
  • Assist the applicant through the enrollment process by collaborating with other departments to ensure positive application progression, student satisfaction and success.
  • Ability to establish rapport and build relationships via phone in a high-volume environment.
  • Remain compliant with standards and policies of the University while operating in a student-centric environment.
  • Ability to adjust and adapt quickly to change and implement updates accordingly.
  • Work in a team environment and represent Chamberlain’s culture of care while supporting new student enrollment goals.
  • Exemplify Covista values (Teamwork, Energy, Accountability, Community, Heart) throughout all day-to-day interactions.
  • For those hired at a specific campus, host campus events for prospective students/applicants, attend local community events, and promote the university.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

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