Regional Collector

Job Description

REQUIREMENTS

Education

• High School Diploma or Equivalent

Experience

• 2 years of medical collections experience required
• Knowledge of computers with experience in windows-based systems and Microsoft Office
• Experience with medical practice billing software necessary

License(s)/Certification(s)

• Regional Collector

Knowledge/Skills/Abilities

• Good verbal and written communication skills
• Knowledge of CPT and ICD-10 coding and electronic billing necessary
• Ability to communicate effectively with center management, center staff, patients, their families, the physicians and their staff
• Ability to read, write and speak the English language
• Ability to handle frequent interruptions that result in having to re-evaluate priorities
• Proficient in medical terminology

RESPONSIBILITIES

• Charge capture and over-the-counter payment posting.
• Insurance verification and eligibility.
• Insurance pre-authorization/pre-certifications.
• Counseling patients and families on insurance and payment issues prior to surgery.
• Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
• Registers patients in the system.
• Collects and revises all patient insurance information.
• Collects co-pays, deductibles and other out of pocket amounts at the time of service.
• Posts approved adjustments to patient accounts.
• Balances receipts, reconciles daily work batches and prepares audit trial.

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