Quality Solutions Consultant

consultant

Remote

April 9, 2026

Application ends: July 8, 2026

Job Description

REQUIREMENTS

Hands-on experience as a Quality practitioner within relevant industries.
Strong knowledge of Quality Management concepts and processes (e.g., ISO 9001, CAPA, audits, supplier quality, document control).
Proven ability to engage clients in a consultative, trusted-advisor capacity.
Experience working cross-functionally with sales, marketing, product, or customer-facing teams.
Excellent communication, presentation, and stakeholder-management skills.
Analytical, solution-oriented mindset with a passion for process improvement.
Willingness to travel within Canada and the United States.

RESPONSIBILITIES

Act as a Quality Management subject matter expert, supporting customers, prospects, and internal teams across Sales, Marketing, Product, Services, and Customer Success.
Partner with customers to understand their Quality challenges and goals, providing practical recommendations to improve processes, compliance, and outcomes using Intelex software.
Analyze customer processes, systems, and data to identify trends, gaps, and opportunities for continuous improvement.
Build trusted relationships with customers, partners, and industry influencers.
Collaborate closely with Sales and Pre-Sales teams to support pipeline growth and deal execution.
Lead or support discovery sessions, needs assessments, and solution positioning aligned to customer Quality objectives.
Deliver software demonstrations and solution walkthroughs that clearly articulate business value.
Contribute to sales enablement materials, including industry use cases, personas, playbooks, and training.
Support the development of ROI models and business cases for Intelex solutions.
Partner with Marketing on campaigns that position Intelex as a leader in Quality Management.
Create and deliver thought leadership content such as webinars, presentations, articles, and customer stories.
Participate in customer councils, roadshows, and roundtable discussions.
Serve as a bridge between customers, Sales, and Product teams by capturing feedback and translating it into actionable insights.
Stay current on Quality standards and regulations (e.g., ISO 9001) and emerging industry trends.
Support proof-of-concept initiatives and innovative solutions that differentiate Intelex in the market.
Identify ecosystem partners that enhance customer value and strengthen Intelex’s market position.
Design and deliver internal and external training on Quality best practices and effective use of Intelex solutions.
Share success stories, lessons learned, and innovative approaches across teams.
Represent Intelex at industry conferences, trade shows, and events.
Contribute to strategic planning by bringing forward customer insights, market trends, and industry feedback.