Project Manager
Job Description
REQUIREMENTS
- 2+ years of enterprise-level business project management experience with strong process, analysis, design, and documentation skills
- Strong verbal and written communication skills for English & Chinese speaking clients to drive clarity on goals, set expectations, and collect feedback
- Demonstrated problem-solving ability and attention to detail to deliver high-quality output while meeting deadlines.
- Flexibility to work with customers around the world
- Familiarity and interest in FinTech, financial markets, and investing applications
- Experience with communication and project management tools such as Slack, JIRA, Confluence, Basecamp and Google Workspace
- Startup mindset
- Sales and customer success background, leading the customer experience
- Training/enablement experience
- Brokerage/stocks experience
- Crypto experience
Technical background, including:
- Familiarity with Metabase
- Experience with modern APIs (REST, Websockets, Server Sent Events)
- Experience with enterprise software implementations
- Technical troubleshooting skills
- Experience with issue management (JIRA) and API logging tool
- Familiarity with Postman and curl requests
RESPONSIBILITES
- Be the face of our client to some of the largest enterprise businesses in their respective regions
- Provide updates to our client’s leadership team, being transparent with successes, blockers and solutions
- Stay updated on internal product development timelines, and work closely with the technical teams to roll out new features to partners
- Establish yourself as a subject matter expert on our client’s API and collaborate with fintechs around the world
- Ensure feature requests by partners are communicated to the technical teams and are adequately prioritized
- Support the success team with advice on integration items, including new products
- Solutionize for partners targeting key regions our client is focusing on, driving the company’s mission to open financial services to everyone on the planet
- Create internal and external resources that can be leveraged by both partners and internal teams
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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