Payment Posting Representative

Job Description

REQUIREMENTS

• 40-45 WPM
• Accurate 10-key
• Detail-oriented
• Effective telephone communication skills
• High school diploma or equivalent
• Previous medical billing experience is highly preferred
• Proficient use of Microsoft Excel and Outlook
• Insurance / patient payment posting experience required
• Excellent computer skills, including proficiency in Microsoft Office
• Ability to handle a variety of tasks in a fast paced environment, knowledge of IDX, GE Centricity, is a plus
• Excellent problem-solving, communication, organizational, and time management skills are essential for this role

RESPONSIBILITIES

• Post payments for all major payers, patient payments, and credit cards via manual and electronic posting methods
• Post rejections for all major payers via mail, manual or electronic posting methods
• Complete tasks accurately, maintaining quality and production standards
• Representatives who are assigned to work in the Cash Clearing System (CCS), must reconcile all batches
• Representatives who are assigned to work in the ETM system, must include detailed task notes on each invoice worked
• Report problems and issues to the Patient Accounts Supervisor and Manager
• Other duties as assigned by Manager or Supervisor

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