Operations Manager

Dubai

August 12, 2026

Application ends: November 9, 2026

REQUIREMENTS

Previous experience in Clinic / Medical Center / Healthcare Operations
Strong experience in team coordination and daily operations
Excellent problem-solving and decision-making skills
Strong follow-up and organizational skills
Ability to manage multiple tasks and priorities simultaneously
Strong communication and interpersonal skills
Ability to handle operational issues professionally and calmly
Proactive mindset with a strong sense of ownership
Ability to identify problems, analyze their causes, and propose practical solutions
Good knowledge of clinic workflows and healthcare operations is highly preferred
Strong English communication skills

RESPONSIBILITES

Oversee and monitor the daily operations and workflow of the medical center.
Supervise and follow up with Clinic Coordinators to ensure tasks are completed accurately andon time.
Monitor pending cases, operational issues, staff concerns, and follow-ups across the clinic.
Identify any issues that may affect the smooth flow of operations and take appropriate action toresolve them.
Handle operational cases and coordinate with the relevant departments to ensure timelysolutions.
Escalate important or unresolved issues to the General Manager with clear updates andrecommended solutions.
Maintain continuous follow-up on all pending operational matters until closure.
Coordinate between doctors, nurses, coordinators, reception, administration, and otherdepartments when required.
Ensure that clinic procedures and internal workflows are being properly followed.
Identify operational gaps and suggest practical solutions and improvements to enhanceefficiency.
Monitor the overall patient journey and ensure smooth coordination between different stages ofthe clinic workflow.
Support management in implementing new operational procedures, policies, andimprovements.
Prepare regular operational updates and report significant issues, pending matters, andimprovement opportunities to the GM.
Act proactively to prevent recurring operational problems rather than only reacting to them.