Online Enrollment Support

Job Description

REQUIREMENTS

• High school diploma
• Minimum 1 year of sales or customer service experience; knowledge and experience in charter schools is preferred
• Demonstrated success in relationship building and taking people from interest to all-in on a product, service, or idea
• Excellent oral and written communication skills
• Fantastic relationship and trust builder
• Highly goal-oriented
• An influencer personality with an understanding of how to direct the conversation
• Ability to work autonomously and to demonstrate strong time management and organizational skills
• Ability to respond appropriately to feedback, mentoring and coaching
• Interested and skilled in a fast-paced, remote work environment that is filled with change

RESPONSIBILITIES

• Enthusiastically and confidently call, text and email enrolled families to help scholars persist in Great Hearts Online
• Track conversations diligently in the CRM and enrollment systems, and provide timely and appropriate follow-up
• Practice radical hospitality, knowing who to get the right answers from to keep families happy and moving forward

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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