Negotiations Specialist

Job Description

REQUIREMENTS

• Bachelor’s degree in a relevant field (e.g., Business Administration, Finance, Banking, Actuarial Science) is preferred.
• Exceptional communication skills, including listening, verbal, and written abilities.
• Ability to thrive in a fast-paced environment.
• Strong commitment to teamwork, collaboration, and fostering an inclusive environment.
• A deep passion for assisting others, with a client-focused approach.
• Proficiency in technology; experience with Salesforce or similar CRM systems is a plus.

RESPONSIBILITIES

• Establish and maintain strong relationships with external partners to effectively negotiate delinquent accounts on behalf of clients.
• Oversee client finances, providing guidance and determining the best strategies for addressing client inquiries and requests.
• Utilize various tools and resources to consolidate common debts from multiple clients, enhancing negotiation leverage with agencies.
• Demonstrate excellent time management and multitasking skills to efficiently manage account queues.
• Consistently exhibit a genuine passion for helping others, with a strong focus on meeting clients’ needs.
• Participate in additional duties and special projects as required.

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