Moderation & Compliance Executive

Job Description

REQUIREMENTS

• 2+ years of experience in Trust & Safety, content moderation, or compliance
• Experience working in UGC or social platform environments
• Strong judgment and the ability to make fast decisions on complex, grey-area cases
• Must be comfortable reviewing adult-only (18+) content
• Proficiency with tools such as Slack, Notion, Intercom, or Retool
• High attention to detail and ability to handle sensitive content with discretion

Preferred

• Knowledge of moderation frameworks and DMCA workflows
• Familiarity with the Online Safety Act or EU Digital Services Act
• Experience with platform TOS enforcement

RESPONSIBILITIES

• Review and action user-generated content against community guidelines
• Investigate Terms of Service violations including explicit content breaches, impersonation, and copyright claims
• Manage moderation queues by prioritizing risk and turnaround time
• Escalate high-risk edge cases to leadership with clear decision notes
• Identify emerging risk patterns to help improve policy and automated tooling
• Maintain detailed records of decisions to support audits and appeals
• Partner with Support and Creator teams regarding account restrictions and compliance

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