Membership Data Coordinator

Job Description

REQUIREMENTS

• Exceptional attention to detail and a strong commitment to accuracy
• Proven experience with data entry, administrative support, or database management
• Strong proficiency in Microsoft Excel
• Ability to learn and adapt to new software systems quickly
• Strong written communication skills, including clear and accurate spelling and grammar
• Strong organizational and time management skills with the ability to meet deadlines consistently
• Ability to follow defined processes while identifying and escalating potential issues
• Clear communicator, especially when resolving discrepancies or asking clarifying questions
• Comfortable working independently in a remote, deadline-driven environment

RESPONSIBILITIES

• Accurately enter, update, and maintain member records in our client’s CRM database
• Process member, club, regional and international data forms, changes and updates
• Ensure a maximum 48-hour turnaround time on member data entry and processing requests
• Review and verify data for accuracy, completeness, and consistency; make corrections as needed
• Maintain and organize digital records, ensuring data is up to date and properly stored
• Generate monthly, quarterly, and ad-hoc reports related to membership activity
• Assist with basic data analysis and reporting using Excel
• Handle sensitive member information with confidentiality and care
• Support additional digital and administrative tasks as assigned

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