Management Analyst

Job Description

REQUIREMENTS

• Minimum of 2 years of experience with Federal correspondence management systems.
• Subject matter expertise in Correspondence Management, Records Management, Section 508 Compliance, FOIA/FACA Processing, Technical Writing, and Content Management.
• Experience with federal digital workspaces, content management systems, and business process optimization.
• Strong analytical and technical writing skills to develop SOPs, strategic documentation, and business process workflows.
• Familiarity with federal enterprise readiness, legislative mandates, and shifting administrative processing toward customer service and strategic planning.

RESPONSIBILITIES

• Document business process workflows for controlled correspondence, FOIA, FACA, and records management capabilities.
• Draft, update, and finalize Standard Operating Procedures (SOPs) for Controlled Correspondence, Correspondence Policy, Data Quality, Directives and Regulation, Forms and Reports, FOIA/Privacy Act, FACA, Information Collections, and Records Management.
• Identify and map internal strategic documents, frameworks, and tools to ORMS program activities and update associated websites for content management alignment.
• Perform Section 508 remediation and ensure compliance standards are met across digital workspaces and enterprise content.
• Assist Government program staff in drafting Business Case documents, including Analysis of Alternatives, and prepare draft recommendations with detailed backup for full transparency.
• Provide program support services by analyzing the impact of new legislation/regulations on the organization and recommending innovations/best practices in data content and management (e.g., Six Sigma).
• Accurately identify and document records management and controlled correspondence requirements necessary to achieve successful system implementations (e.g., ICCT, ECMM, CoRe).

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