Law Office File Clerk

Job Description

REQUIREMENTS

• High school diploma or equivalent.
• Exceptional attention to detail and organizational skills.
• Strong computer skills and ability to learn new software quickly.
• Ability to manage multiple priorities while maintaining accuracy.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively within a team.
• Strong time management skills and dependability.
• Commitment to maintaining confidentiality.

Preferred

• Previous experience in a law firm, healthcare, government, or records management environment.
• Experience with document management systems, Salesforce, Box, or similar platforms.
• Familiarity with VA claims processes or legal document handling is a plus, but not required.

RESPONSIBILITIES

• Process, organize, and maintain electronic and physical client files.
• Manage incoming and outgoing mail, including scanning, indexing, and distributing documents.
• Download and upload documents through the VA’s Veterans Benefits Management System (VBMS).
• Upload and organize client records in Salesforce, Box, and other firm systems.
• Ensure all client files remain accurate, complete, and compliant with firm standards.
• Perform direct document uploads to the Department of Veterans Affairs in accordance with established procedures.
• Maintain organized digital filing systems to ensure documents are easily accessible.
• Assist with document requests, record retrieval, and case file preparation.
• Support attorneys, senior paralegals, and legal assistants by maintaining accurate case documentation.
• Monitor workflow queues and complete tasks within established deadlines.
• Protect confidential client information and comply with all privacy and security requirements.
• Identify opportunities to improve document management processes and operational efficiency.
• Perform additional administrative duties as assigned.

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