Intake Coordinator

July 24, 2026
Application ends: October 22, 2026

Job Description

REQUIREMENTS

  • High school diploma or equivalent preferred
  • Minimum typing speed of 35 WPM
  • Basic computer skills and strong organizational abilities
  • Customer service or client-facing experience required
  • At least one year of experience in home health, healthcare, hospital, or medical office setting preferred
  • Basic knowledge of insurance verification and authorization processes preferred Top of Form
    Bottom of Form

RESPONSIBILITIES

  • Process and coordinate non-clinical intake referrals
  • Support referral entry, tracking, and distribution
  • Assist with phone coverage and daily intake operations
  • Verify insurance eligibility and coverage information
  • Obtain and track service authorizations and utilization
  • Communicate insurance and authorization details to clinical, billing, and collections teams
  • Prepare payer reports as requested after clinical review
  • Perform data entry for service-related charges
  • Order and monitor medical supplies when needed
  • Maintain patient confidentiality and HIPAA compliance
  • Provide professional customer service and maintain positive working relationships
  • Support agency goals, policies, and performance improvement activities
  • Complete additional duties as assigned

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