Inside Sales and Customer Support – Service Department
Job Description
REQUIREMENTS
- 2+ years of inside sales or customer support experience, ideally in construction, roofing, home services, or similar
- Comfortable pitching on the phone and working with CRM and project management tools
- Strong communication skills – able to earn trust quickly and close business
- Energetic, fast-paced personality with a focus on results
- Detail-oriented and organized in a high-volume environment
- Tech-savvy – able to navigate and adapt to cloud-based tools and systems
- Passion for building business units and improving processes
Preferred
- Experience in the roofing or exterior trades
- Familiarity with AccuLynx, JobNimbus, or similar construction CRMs
- Prior success working in an early-stage or scaling team environment
RESPONSIBILTIES
- Make outbound and take inbound calls with residential and commercial clients to pitch service offerings (roof repairs, maintenance, etc.)
- Qualify leads and close service opportunities over the phone or by coordinating with field staff
- Use our CRM (AccuLynx), email, and scheduling software to manage follow-ups, appointments, and proposals
- Build relationships with repeat clients and grow long-term accounts
- Assist with quoting, scheduling, and internal coordination of service calls
- Track performance metrics, follow up on unclosed leads, and contribute to team sales targets
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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